{"id":155767,"date":"2025-04-24T17:07:20","date_gmt":"2025-04-24T15:07:20","guid":{"rendered":"https:\/\/denhartigh.nl\/complaints\/"},"modified":"2025-11-03T20:57:37","modified_gmt":"2025-11-03T19:57:37","slug":"complaints","status":"publish","type":"page","link":"https:\/\/denhartigh.nl\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;33&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-482803&#8243; back_image=&#8221;154243&#8243; back_position=&#8221;center top&#8221; overlay_color=&#8221;color-482803&#8243; overlay_alpha=&#8221;75&#8243; overlay_color_blend=&#8221;multiply&#8221; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-105898&#8243; overlay_animated_2_color=&#8221;color-105898&#8243; overlay_animated_size=&#8221;0.7&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; bottom_divider=&#8221;gradient&#8221; css_animation=&#8221;scroll-trigger&#8221; sticky_scroll=&#8221;yes&#8221; sticky_no_space=&#8221;yes&#8221; animate_el=&#8221;content&#8221; animation_state=&#8221;end&#8221; animation_target=&#8221;mask&#8221; animation_mask=&#8221;auto&#8221; animation_opacity=&#8221;100&#8243; animation_blur=&#8221;0&#8243; animation_offset_top=&#8221;0&#8243; animation_offset_bottom=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;736652&#8243; back_color_type=&#8221;uncode-palette&#8221; overlay_color_type=&#8221;uncode-palette&#8221; overlay_animated_1_color_type=&#8221;uncode-palette&#8221; overlay_animated_2_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;4&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;138994&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;9\/12&#8243; uncode_shortcode_id=&#8221;119051&#8243;][vc_custom_heading text_color=&#8221;color-210407&#8243; text_size=&#8221;fontsize-210105&#8243; text_weight=&#8221;300&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;106109&#8243; text_color_type=&#8221;uncode-palette&#8221;]Complaints[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;3\/12&#8243; uncode_shortcode_id=&#8221;161238&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; back_color=&#8221;color-lxmt&#8221; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;5&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;935362&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_visibility=&#8221;yes&#8221; medium_width=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;164245&#8243;][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;779285&#8243;]If you are not satisfied with our services, we would like to hear from you. You can notify the management in writing or by telephone. You will receive a response within 2 weeks. In addition, you can appeal to the Financial Services Complaints Board, an independent complaints board. There are no costs associated with submitting a complaint for the consumer. After registration, the college starts an investigation.     <\/p>\n<p>The address of the Financial Services Complaints Board is:<\/p>\n<p>P.O. Box 93257<br \/>\n2509 AG The Hague<br \/>\nPhone 0900 \u2013 3552248<br \/>\n<a href=\"mailto:info@kifid.nl\">info@kifid.nl<\/a><\/p>\n<p>If you would like to receive further information about the Financial Services Complaints Board, we will be happy to send it to you. Of course, you can also request the information directly from the institute.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;33&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-482803&#8243; back_image=&#8221;154243&#8243; back_position=&#8221;center top&#8221; overlay_color=&#8221;color-482803&#8243; overlay_alpha=&#8221;75&#8243; overlay_color_blend=&#8221;multiply&#8221; overlay_animated=&#8221;yes&#8221; overlay_animated_1_color=&#8221;color-105898&#8243; overlay_animated_2_color=&#8221;color-105898&#8243; overlay_animated_size=&#8221;0.7&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-155767","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints - Den Hartigh Advisory Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/denhartigh.nl\/en\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - Den Hartigh Advisory Group\" \/>\n<meta property=\"og:description\" content=\"[vc_row unlock_row_content=&#8221;yes&#8221; 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